Products - ID Integrator for Customers : Product Overview
ID Integrator for Customers allows the companies to create a single, unified view of their Customer Reference Data by discovering, extracting and integrating customer data from a global data landscape.
WHO SHOULD USE THIS PRODUCT?
- Enterprise Data Managers
Who wish to have a comprehensive customer reference data repository with up to date customer data.
- ERP / BI /CRM Project Managers
Who need to create integrated customer reference data for integrating data and processes within ERP, BI and CRM applications.
- CIOs
Who understand that high quality customer reference data is the backbone of enterprise data architectures.
WHAT PROBLEM DOES IT SOLVE?
Most companies have their customer reference data distributed across many applications, databases and legacy environments.
Since there is no single, well-defined process for the creation of new customer IDs, companies end up with multiple Customer IDs for the same customer. For companies that have a large number of customers, it becomes very difficult to integrate customer information. The Customer IDs must be integrated (or cross-referenced) before the Customer Information can be integrated.
ID Integrator for Customers automates the integration of customer IDs from the enterprise data landscape. It is used to create repositories of enterprise customer reference data that is essential to any enterprise data integration project.
HOW IS IT USED?
ID Integrator for Customers is intended primarily for customer reference data integration. It is most useful for
- Profiling Columns in the Enterprise Data Landscape for discovery, identification and classification of customer reference Data
- Extraction of Customer Reference Data Tables from global information landscape to a Central Repository (Global Customer ID Store)
- Semi-automated integration of reference data using advanced record matching techniques.
WHAT ARE THE BENEFITS?
ID Integrator for Customers can help companies create a unified view of all enterprise customers. It creates an enterprise customer reference data repository, with high quality, up to date customer data.
ID Integrator for Customers can be used to
- Create a single repository containing all the enterprise customer reference data. The application can become the "single point of truth" for all the customer data within the organization
- Support Data Warehouse and Data Mart Projects, by reducing the manual effort required to extract customer reference data from hundreds of data sources.
WHAT ARE THE SPECIFIC DELIVERABLES?
ID Integrator for Customers creates the following deliverables
- A comprehensive, integrated list of all customers across the enterprise.
- A cross-reference table that relates the customer IDs in the enterprise with each other.
- An enterprise customer ontology defining the important information that is associated with the customer
- Multiple taxonomies associated with the customer object
- Customers by Geography
- Customers by Profitability
- Customers by Demographics
- Customers by Product
- Customers by Product by Region
- Other classification schemes
- A synchronization mechanism that updates the Customer Reference Data Repository with the changes in the data landscape.
Please click here to see a full list of features that are available with ID Integrator. (link to IDI section in features page)